I bought a tub from Penhaglion who was referred to me by my designer. I can't even begin to tell how happy I'm with my tub. At first I was reluctant to purchase something online, unseen, that my whole master bathroom was going to be designed around. My designer has purchased from Penhaglion in the past and assured me that I will be 100% satisfied, she was absolutely right! I called and spoke to a sales rep, Kim, before I pulled the trigger on the purchase. She was great in answering all my questions and again assuring me that I will love my purchase. I love love love my tub and get so many compliments on it. I was looking at other tubs that were more than twice the price that I could see in person at local showrooms. None of them even come close to my Penhaglion tub quality and appearance :)
Just received the tub. I am not in town but my designer took a peek at it and said it is beautiful and boasts of nice quality. Thank you. I canÕt wait to see it in person next week. It was a pleasure working with you; available, responsive, on schedule, informative. Got me all I needed (samples) in timely manner to select the tub. Clearly a well run company!
This company has exceptional customer service and their tubs are extremely well made and beautiful. Their prices are more competitive than their competitors offering similar styled tubs. I highly recommend their products.
We ordered a Penhaglion bathtub for a recent client in 2018, and the experience throughout the process was excellent. Tesh was very responsive and pleasant to work with. The care they took with crating and shipping the item was great. The Penhaglion bathtub is beautiful and surely a statement in a Master Bath!
Beautiful tub. Absolutely no issues with delivery or setup. We could not be more pleased. Tesh and the Penhaglion staff were professional and a joy to work with.
New York, NY
Without hesitation I highly recommend Penhaglion, Inc. for product quality and great customer service.
I phoned customer service in 2016 after finding a polished nickel tub filler on their website. Polished nickel (or satin nickel) varies in color depending on the manufacturer. I called because Penhaglion’s polished nickel might not match my sink faucet and shower set. The customer service representative patiently addressed my concerns and the tub filler was shipped to me the next day. Additionally, when my contractor assembled the tub filler in April, 2018 we decided to change a part of the tub filler. Customer service was able to retrieve my information from the 2016 purchase and my request was quickly resolved.
Penhaglion was a great company to work with. They were very detailed and answered all my questions before my order. They even sent me finish samples several times to make sure I get the exact finish I want on my tub. My tub arrived on time and exactly how I imagined it. It is just beautiful. It is the highlight of my bathroom!!! I love it! Thank you so Much Tesh and the staff at Penhaglion!!!!
Manhattan Beach, CA
Our bathtub is GORGEOUS.
It is one of the most beautiful things in our house - and gets TONS of comments every time someone walks in our master bath. Excellent quality and customer service is the BEST! Do not hesitate!
CM Natural Designs
San Diego, CA
Our clients chose a Penhaglion freestanding tub for their master bath remodel. It is truly a showcase piece and is remarkable in the completion of the space. A work of art!
Brush Arbor Home Construction
Their product is superb and exactly what our client wanted. In our dealings with various suppliers sometimes things don't always run smoothly - not so with Penhaglion. They were amazing to deal with from start to finish. The process was just what we expect from an efficient supplier.
We renovated our master bathroom this past spring. Purchased the claw foot tub on line after looking at multiple home/bath centers and not finding anything unique. We were pleasantly surprised when the tub was delivered, on the date and time Penhaglion indicated, and in perfect condition! It is gorgeous, unique, packed to perfection and not a scratch on it! Staff was helpful, patient, explaining everything! We are so happy with our new bathroom. The 68" Bridlington tub holds the heat so well, and 2 adults fit comfortably, perfect to relax with a glass of wine!
A bathroom remodel on a working-class budget. Our main desires, glass tile and a clawfoot bathtub. To stay within our budget we did the majority of the work ourselves. The project centered around the clawfoot bathtub. Now we are not one's to buy products online site unseen. So why would I buy an expensive bathtub from a company I never heard of that I stumbled upon the internet? Answer gut intuition. Our clawfoot bathtub from Penhaglion is stunningly beautiful. The natural cast iron finish exquisite. The accessories are quality and complementary. The customer assistance staff was awesome, helpful and impeccable. The attention to every detail down to the crate to ensure safe delivery is fantastic. Our Penhaglion clawfoot bathtub is a centerpiece. We highly recommend this company.
Excellent company, will definitely recommend to everyone I know. These tubs are amazing, shipped on time, arrived in perfect condition, excellent customer service!
Casey Blanco Interiors
El Paso, TX
I highly recommend Penhaglion. The tub we purchased is gorgeous. Their customer service is excellent. From ordering to delivery to installation, everything went smoothly.
Beverly Hills, CA
When I needed to make a choice on what kind of tub to get Tesh and Bill were very patient and professional providing all the descriptions, installation instructions and answering my endless questions! Eventually, I chose Whitby 68' Cast Iron French Bateau which looks so beautiful in my white marble bathroom. I am very happy with the price and the product!
I have misplaced a part for my bath tub and I contacted Tesh for a replacement and got a reply to my email right away! And so did my part! Thank you for the great customer service!
Girl Meets Lake
Incredible experience. Tesh was wonderful throughout the process. I ordered the Westminster in a custom color and it looks gorgeous. Packaging was exceptional and rub arrived in perfect condition
Brendan McBreen Designs
Beverly Hills, CA
I've just purchased a second Penhaglion tub from Tesh.
Both experiences have been really easy and pleasant. They have a great product and he's super knowledgeable and helpful.
I look forward to our continued business.
Wonder experience with the service and the quality of the product. I will be making more purchase in the future.
Bee Studios Design
Redington Beach, FL
I am a local designer and worked with Penhaglion on a custom copper tub. They are a great company and staff to work with. Always very accommodating and responsive. There were questions that arose from the construction team and Penhaglion was patient and able to offer answers and specs. If you aren't local and doing a custom finish, they will send photos to approve prior to shipping, which is a great personalized touch. I will use them again!
The product was exactly as shown in the pictures online and I am well pleased with that. But most impressive is the customer service. I ordered a claw foot bathtub that included the plumbing package. The tub arrived within 3 days of ordering! A week or so later the plumber opened up the packaging to check everything out and it was missing the Victorian drain. I called Houzz who got in touch with Penhaglion and the drain arrived again within 3 days. Now today, at least 3 weeks later the plumber was preparing to drill the drain holes and realized he left the spec sheet for the tub at home. I call Penhaglion and within minutes Tesh at Penhaglion e-mailed a copy of the spec sheet. I am truly impressed with their customer service and their response time. I will highly recommend them to builders and re-modelers.
So glad I found this company. The tub is beautiful and customer service is outstanding. Tub arrived on time and in perfect condition. Gorgeous Tub !
We could not be happier with our clawfoot tub. It is absolutely a stunning and timeless addition to our bathroom remodel. We did quite a bit of research before making this choice and we are impressed with the quality and design of the Penhaglion tubs. My husband is 6'4" and it was a challenge finding a cast iron clawfoot that could comfortably accommodate him (much less, the two of us) and we were able to do just that! Great product and exceptional customer service!
Piper Sage Design
San Francisco, CA
We've purchased various bathtubs from Penhaglion and we've been happy every time. One of the tubs we purchased got scratched on the job site and Penhaglion sent us a repair kit with a "how to" video to go with it. The bathtubs are gorgeous and customer service is very responsive should you have any issues.
ST, Allied ASID
Los Angeles, CA
Penhaglion designed an exceptional bathtub for my project. They provided several finish samples and ensured that everything was perfect. I will be using them again, their product is impeccable.
I ordered "The Whitby 68" cast iron French Bateau Tub Package with the chrome exterior. Tesh was helpful and professional, and most importantly he got it to me on time. We got the tub installed and it looks incredible, the centerpiece of our new bathroom. Would highly recommend Penhaglion and Tesh for any bathroom project you have planned.
We LOVE our Penhaglion tub - it's not only beautiful but also deep and wide enough for total submersion, which is what we wanted. And I can vouch for its solid construction - just after buying it we had a major house fire, and the tub was a lone survivor. It sat through it all while the house was rebuilt around it. Customer service is also fantastic - they called right back and they're shipping us the missing drain stopper free of charge.
The claw foot rub I got is absolutely beautiful and this is a very professional organization from the orderprocessthru their very well done shipping. I highly recommend.
My husband and I are thrilled with the cast iron tub we purchased from Penhaglion!! We decided to go all out to make the master bathroom a retreat making this gorgeous tub the focal point of the room. The distressed dark exterior of the tub contrasts beautifully against the white wainscoting walls. This tub rocks out our master bathroom!!
This company's customer service sets the bar for above and beyond!!! We had to hire a new plumber mid-project. They were able to assist him in trouble shooting issues caused by the previous incompetant plumber. I expected to have to pay for their expert consultation, but Tesh returned every call within minutes and somehow seemed happy to help. I cannot thank him enough because the alternative could have been a project disaster.
We researched the highest end tubs on the market and most of them are some form of resin...NOT cast iron, and they cost more than the tub we purchased. Their product is an excellent value and quality workmanship for a premium product. They delivered as promised and on time.
I highly recommend this company for their premium product and friendly, customer focused service. My friends and family are stunned at how beautiful our tub and master bathroom turned out.
Thanks again to Tesh.
Oklahoma City, OK
I bought the Lindisfarne 73" tub. It was beautiful! Tesh was very helpful and prompt in getting back with me. The tub was packed extremely well.
New Canaan, CT
I just received my tub and could not be more satisfied. I ordered the Cranborne 73 and the craftsmanship and details were stunning. It took me a bit to find this company, but I am glad I did. After searching for just the right tub I found Penhaglion and their quality and styles are unmatched. I would highly recommend them. Additionally, their responsiveness and customer service is exceptional. My highest rating overall for their products!
Bossier City, LA
I google searched 'Turquoise Claw Foot Bathtub' and found a photo of a GORGEOUS tub. I want to the Penhaglion website and found it easy to navigate, photos of each tub, and prices. Nearly all of my questions were easily answered by the items and item descriptions on the website. I called and worked with Tesh, a sales and products representative. He is super friendly, polite, and very knowledgeable! He always called me back and assisted me in my bathtub selections. I bought two tubs and they are top quality! All of the hardware is beautiful and fits perfectly! My friends who come over and see my bathtubs are in awe of the craftsmanship and beauty! I wish I had more bathrooms in my house for more Penhaglion tubs! Thank you Tesh and Penhaglion!
When I first saw the Penhaglion Bridlington 73" Cast Iron French Bateau Clawfoot Bathtub w/Hand Burnished Exterior, I knew immediately that this was a piece of art and it would be the centerpiece of my master bath remodel. I'm so pleased with the quality of the tub and the excellent customer service that Penhaglion provided. I did a tremendous amount of research on clawfoot tubs and I was apprehensive in the beginning about the price. How could they offer a cast iron tub with faucet for a substantially lower price than other manufacturers!?! I spoke with the salesperson Tesh and he assured me that the price is lower because they do not have any middlemen. The customer deals direct with Penhaglion from start to delivery therefore their prices are super competitive. The operations person, Kimberly Lasher was very professional and super helpful through the process. If you are looking for a piece of art, excellent customer service and an affordable high quality product, Penhaglion is the company that can provide it.
Hands down some of the best quality craftsmanship I have seen! Customer service was also some of the best ever. Tesh was very helpful and went above and beyond to help us out with our tub purchase.
Julia Metcalf Architecture & Interior Design LLC
New York, NY
Penhaglion produces some of the best free standing tubs in the industry. I was very pleased for my client to have take advice and order one. The colored tubs are just fantastic. I was also very pleased with the customer service and the level of professionalism during the ordering process.
Mt. Pleasant, SC
DO NOT HESITATE! Order a Penhaglion bathtub. You will not be disappointed you will be ecstatic. We ordered the Chesterton 73" clawfoot bathtub. It is GORGEOUS! As for customer service, Tesh and Kim should give customer service lessons to other companies. They understood our dream to have it delivered and installed in time for our at home backyard wedding.
The Hamptons, NY
I had a beautiful, free standing tub made by Penhaglion. They painted the outside of the tub the exact color I wanted. They kept the tub until we were ready for it. I worked with Tesh and he was fast in responding to any question I had or item I needed. They supplied an extra support for my faucets for free. I couldn't have had a more perfect experience.
Jennifer Russo Interior Design
I ordered a tub for a client and it is beautiful - she and I are both very happy. The company was very responsive to my requests for finish samples and the tub shipped when promised. The price was also very reasonable compared with other options I considered.
Kensington Smith Design, LLC
Newport Beach, CA
I specified a freestanding bathtub from Penhaglion, Inc. I am very impressed with this company and their staff! They have the most gorgeous products and their staff is very knowledgeable and professional. I would highly recommend this company. They made every aspect of the purchase seamless as well as meeting my client's budget and deadline needs.
Palm Beach, FL
The Nautica Cast Iron French Bateau tub we bought is beautiful. There were some tub filler parts that didn't match, but Penhaglion was prompt with no hassle replacing these parts. It is such a pleasure to work with a company that takes care of its customers.
Uruguay, South America
We live in Uruguay, South America and decided to buy a copper bathtub penhaglion Sales, initially we were reluctant to do so given the anxiety about shipping such a delicate, heavy, and large piece from the other side of the world without having ever even see the bathtub in person.
But I must say that the sales team of penhaglion as well as their shipping company where ABSOLUTELY amazing, they helped us in an expedite and professional manner with every and any question we had, guided us throughout every process of the way from purchase all the way to delivery of the bathtub at our doorstep and delivered a product that was even better then advertised.
I highly recommend the company and would be happy to do business with them again!.
I purchased the Whitby 68" for a new home my husband and I are building. It just came today and it is stunning. I was hesitant to purchase sight unseen and online. However, I did my homework, and called some of the people who had written reviews. They all raved about their tubs and the service they received. Tesh was great. He answered all my questions and he always answered the phone when I called (if you have ever built a house you know how rare that is). When I was concerned about storage until the tub was needed he told me that my tub would be stored and ready to ship whenever I wanted. After many months my builder said he was ready to install. I called Tesh and I had my tub in a week. The tub was crated and packed with care and arrived in perfect condition. It's so beautiful! Thanks everyone at Penhaglion.
I was searching online for a cast iron freestanding tub and found Penhaglion. I was very fortunate to find out that their showroom was less than 30 minutes from my house. I drove over to see the tubs and was very impressed with the gorgeous tubs and especially with Tesh. He didn't pressure me, but gave me a tour of their facilities and I actually made the comment to him that he was a great businessman and knew how to deal with people really well. I bought a beautiful tub and even my workmen were impressed with it. The same tub was double the price at Restoration Hardware and it looks exactly like the picture in the Restoration Hardware catalogue. I am extremely happy with my purchase. I also bought the freestanding faucet which also is a clone of the Restoration Hardware faucet and it was included in the price. I absolutely recommend this company when you consider purchasing a tub. You get the same quality as Restoration Hardware (probably better) for half the price. They work with designers, too, and I think they can make a tub to your specifications.
We purchased a Penhaglion Cardigan 66" tub for our master bathroom renovation, and we couldn't be happier that we did. Even before the plans took shape, I saw the tub on a Google search and contacted the company for information, since we had never done a project like this. They were extraordinarily helpful right from the start and gave us good advice. When we ordered the tub, I was impressed with customer service, who called to personally confirm the details of the order. We had a minor issue during the plumbing installation that was our fault, and the company did all they could to help out the plumber and to promptly swap out parts for us. The tub is well made and beautiful. It was packaged securely for shipping and arrived in perfect condition. Everything about the experience was pleasant. I would definitely purchase from Penhaglion again.
Love our tub! Excellent company with top customer service! We purchased the Pershore 73" with the polished aluminum. Beautiful tub! Huge! I called their customer service multiple times with multiple questions and they were prompt with answers. We purchased this tub because we wanted a large soaker that would fit in our modern/classic style of home. Our filler is wonderful too! Overall we are very pleased.
Penhaglion worked with me to create the custom tub our bathroom needed. They were flexible with configuration and options, and I am thrilled with the end result. The craftsmanship is excellent, and even the packaging for shipment was impressive. We are so pleased with our tub, and it ended up being the focal point of our bathroom renovation!
Tesh, and everyone at Penhaglion were absolutely great! The Hexham tub and the matching bathroom fixtures turned out to be prefix fit for this project. Thanks so much to everyone at Penhaglion for a great experience!!
My experience with Penhaglion, Inc. was more than I could have asked for. Tesh, one of their representatives, was one of the nicest, most helpful and respectful people I have ever worked with. He went out of his way to send me samples, pictures and even reconfigure the legs of my tub just to accommodate me. Even several months after completion of our home, when I called looking for suggestions as to how we could extend our faucet over the tub more, he immediately had me a new faucet on the way which extended out further from the wall. All I had to pay was shipping. Excellent product and great customer service.
I had an extremely wonderful experience working with Penhaglion. My contact was phenomenal at keeping me updated and making sure that the product I received was the product that I envisioned. The tub was shipped over 2000 miles and the packaging was very protective and well done. The tub came to me in excellent condition. I would strongly recommend this company if you are looking for a unique cast iron tub.
Saint Petersburg, FL
We purchased this beautiful tub for our 1920s Craftsman Bungalow master bath remodel. The quality and craftsmanship of the tub is excellent. The hand rubbed patina application is beautiful and unique. The polished nickel faucet and drain are high quality and very attractive. The sales and service staff went above and beyond to ensure we were 100% satisfied with our purchase. They made the purchasing and delivery experience seamless and stress free . We couldn’t be happier with this custom tub.
Dillon Design Group
I worked with Tesh at Penhaglion choosing a tub for a 1896 house total remodel in Denver. I could not have bugged him more and received more information and help from him during all phases of the project! The custom painted tub arrived in beautiful condition! When my contractors took an additional 9 months to install (yes!! 9 months) Tesh was available for questions and even sent us some extra parts in short order when requested although I there was a good chance they were lost on this job site!
I could not recommend them more!
I was nervous about ordering such a large price tag item online and a new product at that but the Lindisfarne 59" with mirror exterior was delivered exactly on time, packaged carefully and more beautiful than we could have even imagined!! The chrome Victoriana freestanding faucet and British drain were of excellent quality and very substantial. Tesh delivered the best customer service we have ever received and we have extensive experience with remodeling and trying to get quality products. If we could give them a 10 we would:)
West Lafayette, IN
I purchased a beautiful tub for my new house. I love it. Tesh was fantastic to work with, and the tub was top quality. I previewed the tub prior to shipping and Penhaglion held it until my builder was ready for it. The tub is stunning. I highly recommend this company. So thrilled to have this as a center piece in my new master bath. Many thanks!
Susan Brook Interiors
Customer service is a huge part of the industry these days and finding that combined with a great product is even harder.
On first contacting Tesh his knowledge and passion for this company was apparent. With his help a bathtub was decided on and several options were then available for drain and faucets . Help was given through emails and calls that were returned within the same day. Samples were sent with tracking numbers and when the tub was ordered Tesh again sent all information and tracking numbers needed.
The tub arrived today, so much care was put into the shipping crate it took a while to unpack everything to check on it. Bath tub is a work of art..i am in love..
I have been an Interior Designer for 35 years and this tub is for my own Master Bathroom, believe me when i say i had the world of cast iron tubs to choose from, i did. But this company is outstanding in quality, style and affordability. I would and will highly recommend this company and can't wait to install and upload pictures.
Dana Point, CA
I was hesitant to order an expensive tub online, but the pictures looked so beautiful I was hopeful that I would love and I do! Tesh was great to work with over the phone. He answered all my questions and follow up was great. We love the tub...it is gorgeous. Just got installed and we move into the house next week, so I can't speak to bathing in it, but I love looking at it!
Los Angeles, CA
We were looking for a vintage bathtub but couldn't find anything nice enough. Then we found Penhaglion. We ordered the "Welbeck" clawfoot..... We really love the tub -- it's beautiful and wonderful to use. Extremely high quality hardware. We couldn't recommend this company more highly.
I ordered the Whitby 68" tub from Penhaglion. It was just installed today and I couldn't be more pleased. Truth is, it was beautiful! The quality and craftsmanship are amazing. Customer service is very personal and attentive. I would highly recommend this company and their product!
Did you ever think something as ordinary as a bathtub could change the look and transition a bathroom from a bathroom to a home retreat? I'm not kidding you, I had to remodel my master bath because of a shower pan leak. I decided because it had to be done, I would redo it right. I looked at freestanding tubs at a local plumbing and bathroom showroom. The tubs were expensive and still not exactly what I wanted so I went home and did some google searches. I came across the Penhaglion company and saw the most amazing clawfoot tubs. They were very reasonably priced and the reviews were great. My only concern was going with a company that was unknown to me but I loved the tub and was hoping the reviews were accurate. Oh my gosh, the tub is the favorite part of my bathroom remodel. It arrived exactly as was originally scheduled and was packed with the ultimate care. Not a scratch on it when it arrived. It was bubble wrapped and padded in blankets. The finish is aged copper and is gorgeous. In addition, Tesh was so easy to work with. I had told him my size and gave him the dimensions of the tubs I sat in and felt most comfortable with and he told me the Thornton which I had picked out was the perfect match. I am 5' 5" and the Thornton 68" is extremely comfortable for me. I would highly recommend Tesh and the Penhaglion Company for your next tub purchase. They were amazing. I've had designers see my tub and ask where I purchased it. It has gotten many rave reviews from friends! Thank you Tesh for making my bathroom remodel worth the effort.
I had a wonderful experience with Penhaglion. I ordered the Chesterton 66" double ended clawfoot bathtub. Tesh was knowledgable, incredibly helpful, patient and very responsive to my many emails and phone calls. The tub came on time and in perfect condition. It is beautiful and my bathroom feels like a spa now! A big THANK YOU to Tesh and Penhaglion. I would highly recommend Penhaglion.
Santa Barbara, CA
We believe it was serendipity finding Penhaglion online. It started with my husband and I receiving an expensive tub from a well known retail furniture catalog company which was actually a poorly made product consisting of painted cast iron. We immediately knew that we needed to return the tub and find something that would meet our expectations online. Frustrated and in a panic, I searched online for the most attractive free standing tub available. I found Penhaglion online, but the tub I liked is only available in a size measuring 73" x 31" x 29" high. Our master bath can only accommodate a tub measuring 68" x 31" x 29 high. I was ready to keep looking, but decided i should contact Penhaglion to see if they could work with us. I called Penhaglon and spoke to Tesh, who immediately accommodated my request for a custom made free standing tub. He was wonderful and informative, pulling together for us a one-of-a-kind tub design specific to our needs and desires.. Tesh answered any of our questions along the way, quelled our tiny concerns, and gave us timely updates and photos of our tub after completion. Tesh and Bill even helped and guided our plumber to correctly install their exquisite plumbing fixtures that came with the tub. If you are looking for a high end quality tub and superior excellent service, Tesh, Bill and the wonderful craftsmen of Penhaglion are your only source for an exquisite free standing tub sure to meet or exceed your expectations. The best part is that this tub is made here in USA.
Los Angeles, CA
Tesh and the amazing design team at Penhaglion have by far made getting our bathtub one of the best experiences my wife and I have ever had!
We came to them with a very specific story about the tub we wanted to create and through their patience and expertise we were able to get the bathtub of our dreams! They took all of our notes about the exact wash and coloring we wanted and when it came down to the finished product, it was flawless. We created an outdoor area and I did all the plumbing and slab concrete work ,and with the DIY mindset, having someone to call at Penhaglion was a life-saver to say the least. They walked me rough the spec sheet and with their help I am happy to say we have the BEST secret garden backyard oasis! Penhaglion be thy name!
New York, NY
First of all, the customer service provided by our salesperson, Tesh, was outstanding from the start. He answered all questions thoroughly, he sent us samples when requested, and he honestly made it difficult for us not to buy from him. When the tub that we purchased arrived (earlier than scheduled) and was installed, the story only got better. The tub looks great, it exceeds our expectations, and we simply could not be happier.
We could not be more pleased with our entire experience with Tesh and with Penhaglion.
Working with Penhaglion has been nothing but a wonderful experience. Not only has their customer service been extraordinary their product is a step above anything out there. I was looking for a unique claw foot tub and only found times priced way out of my price range until I came across Penhaglion. They offer superiors and unique bathtubs at very affordable prices. I highly recommend them to anyone who is looking to add a beautiful and unique tub to their bathroom design.
excellent service !!!!! beautiful tub! I order a clawfoot tub ,and they where very patients to what I needed and helped me with the choices , the sent me pic. ,on every step, order was exactly as they describe time wise,and the tub was well wrapped and it looks beautiful !!! they even helped me with pieces I needed after it was shipped .
I highly recomennd them , it came out beautiful more than I expected and exactly as I imagined it to be ,
Thank you Penhaglion for a beautiful Tub :))))
New York, NY
Complete satisfaction with the entire process from picking out the right tub, ordering, install assistance and product quality. For anyone looking for unique tubs that stand out at the right price, this is the end to your search.
Jamestown Estate Homes
Wow! I ordered the Penhaglion Whitby in the lighter aged chrome with polished nickel accessories, and it is simply awesome! I fell in love with a tub that I had seen in a magazine, and I couldn't find it anywhere until I found Penhaglion on the Internet. Days after ordering, I walked into a high-end plumbing shop, and found a similar tub for over $16,000, but I cannot tell any difference. I was a bit worried about ordering off the Internet, but the order matched the specifications perfectly, and the tub was installed without a hiccup. I really cannot rave about Penhaglion enough! Their customer service is superb, and they absolutely meet their quoted lead-times.
I should also mention that the tub filler and accessories that are INCLUDED in the tub price are exceptional, and would cost $800- $1400 if ordered separately from one of the big name plumbing manufacturers.
As a custom home builder, I am excited for the next tub that I get to order from Penhanglion!
Los Angeles, CA
As a Brit living in the US I was originally frustrated by the options of elegant skirted tubs for our master bath renovation, compared to what's manufactured in the UK.
Penhaglion was just the company I was looking for, the tub looks fantastic and I am impressed by how great the hardware looks too. The process was straightforward, sales person Tesh was helpful and friendly and the turnaround on the order was reasonable. I would highly recommend.
Toluca Lake, CA
We ordered a beautiful cast iron tub from penhaglion. The tub was shipped in a timely manner and packed appropriately from Florida to California (coast to coast). Tesh was amazing and kept me in the loop about my order. He even took a video for me of the tub so I could see what the actual color looked like before I even purchased. The customer service was impeccable and I would most definitely order from this company again. The tub completed our look of the master bathroom.
I highly recommend this company! 5 stars across the board
I first found the Penhaglion Charterhouse bateaux free-standing skirted bath tub on Overstock.com. I fell in love with it and wanted to know more about the specs for installation, which led me to the manufacturer's website - Penhaglion Inc. Strangely, the tub was $3997 on the Panhaglion website and $4995 on Overstock.com. In this product's case, Overstock is simply acting as another outlet, versus a true overstock situation. Naturally I ended up buying it from Panhaglion directly. Just 2 weeks later it was delivered and I am delighted. Weighing in at just under 500 lbs, it is very sturdy and the photos online capture the texture and appearance perfectly. The faucetry that came with it looks and works beautifully. One thing to note: bateaux tubs are long, slender tubs. I knew that and that's what I wanted. Everyone who sees the tub remarks that it is "skinnier" than they expected, but, when they sit in it, feel that is perfectly roomy enough. I adore this tub!
We purchased the Colchester, hand burnished tub from Penhaglion in August. We found it on houzz and loved how unique the finish was and it was priced reasonable compared to some others we saw (Kohler). It took about two weeks to be delivered (pretty fast). We were initially apprehensive about making such a significant investment over the internet, but speaking with Tesh at Penhaglion helped. He was very friendly and supportive. We also went to local stores to view the clawfoot tubs before we made the purchase. The installation of the tub was fairly straight forward. We were missing a minor piece and Penhaglion shipped it overnight to us at no cost to us. They also sent us water line stablizers free of charge subsequent to our purchase of the tub. There customer service was top notch. We are very happy with our tub purchase and would highly recommend Penhaglion.
This company was very easy to work with. They coordinated with our contractor and delivered our tub in secure freight packaging. The finish on the tub itself is beautiful. It draws remarks from nearly everyone who sees it.
I knew I wanted a claw foot tub that was different and special. While searching, I saw the Penhaglion. The colors were a bit bright so I called the company and they worked with me to get exact finish we were looking for. The owner was in contact with me throughout the whole process. When it arrived, I couldn't wait to see it. It is BEAUTIFUL! This is the highlight of my whole remodel. Every contractor that has been in my house has commented that this is the nicest and most unusual tub they have ever seen. Not only is it beautiful, it is extremely comfy for a bath! Well worth every penny!
I purchased the tub, Cathryn. When I received it, it was exactly as pictured, beautiful! It arrived completely unharmed with everything needed to install it properly. My plumber, however, had never installed a clawfoot tub and had made a minor measurement error so when the water was turned on it splashed out of the tub. I was devastated! Tesh at Penhaglion solved my problem within minutes. He is amazing, thoughtful and courteous. This is a great company with a wonderful product and amazing people to work with!
Thanks Tesh, for your part in making my pretty bathroom a stress free get away.
Lake Havasu City, AZ
In approximately 4 weeks, a custom, handmade bathtub arrived at my home. I love it and loved working with this company. I have never before worked with such a responsive company.
My questions were answered immediately...and photos often accompanied the reply. They were happy to comply with WHATEVER I wanted. I even altered a measurement...no problem. And, although the tub was completed and ready to be shipped, they held the tub for a week for me because I was on vacation!
I can't say enough about Tesh (my contact), the quality and beauty of my tub, and even the way it was shipped! 5 star service and 5 star quality.
I highly recommend this supplier for surpassing expectations on their product line. I am an interior designer that worked with Penhaglion on a project that was installed in Galveston, Texas. They were extremely helpful and willing to create the very personalized skirted tub that I had envisioned. Their representative and design team worked closely with me to produce the exact specifications on the finish and to create a one of a kind end product. They delivered the customized "Nautica" on time and without delay can't wait to work with them on future projects!
Robert Frank Interiors
We recently specified the Pershore cast iron bateau tub for a client project in Toluca Lake, California. From the onset Penhaglion provided excellent information about their products and great customer service. The tub was delivered on schedule and in perfect condition. Neither myself nor my client could be any happier with the tub; it is spectacular in the space and clearly well constructed. In initially sourcing other vendors for similar tubs, we found that Penhaglion offered the best value and we could not be happier with the product. I would highly recommend Penhaglion and will continue to specify their tusks in future projects.
I bought a bathtub from them. Tesh was my salesman and was extremely helpful and knowledgable. I now have an absolutely gorgeous tub in my new bathroom!
Brittney Nielsen Interior Design
San Diego, CA
I ordered a tub and faucet for a client. The customer service was exceptional. I was nervous to order the tub sight unseen but couldn't find this look locally. Tesh was very helpful answering questions & with samples. Everything went exactly as he said it would be. He was specific & accurate with ship dates and availability & even held the tub for us until we were ready for it. . The club came quickly, is beautiful and was well priced. I look forward to using them again in the future.
I can't say enough about Penhaglion products and customer service. As nice as their photos are the tub I purchased from them is even more amazing. I've had my tub installed for just over a month and I could not be more pleased, it's stunning.
I needed customer support to solve a problem with the location of my drain and Tesh was outstanding. He supplied the parts and photographs for my plumbers to follow for proper installation. Again this was not a problem with the product but a problem with my plumbing and they were still there to walk us thru the process.
Penhaglion gets 5 stars across the board from me, quality, price, shipping packaging, design, customer support all exceeded my expectations.
San Clemente, CA
The best customer service I've dealt with throughout my renovating experience! Tesh from Penhaglion answered all my questions and concerns promptly and eased all my worries of ordering online. Such a fun experience to be able to custom choose my color for the bathtub and custom combine their different options. The product came out looking superb and flawless, and will make an incredible addition to my beach cottage home. Can't wait to post photos!
San Diego, CA
We bought the tub from Penhaglion and we are very happy with their customer service. Our plumber had installed the wrong drain system so the drain did not work. When we reached out to Penhaglion they helped us immediately from all aspects. They showed that they truly care about their customers. The person helped us is Tesh, super nice guy. Their tubs are very unique and beautiful.
Make sure you order the drain system from them when you order the tub. We made that mistake and it was such a hassle.
Highly recommend this company and their products!
Los Angeles, CA
I purchased a 66" Penhaglion Chesterfield tub from this company. From the start, they were very responsive to e-mails and answered all my questions. The tub originally only came in a 73" size - way too big for my bath. When Tesh informed me that they were making a limited number of the 66", I jumped on the chance. Of course I was concerned about making such a big purchase online. The tub will be the focal point of our bath remodel in our 1920s home! But they made the process real simple and gave me confidence that the quality would be there.
Well - the tub arrived last week and I have to say that it is simple breathtaking (well, as much as a tub can be). It is very sturdy and well made. The craftsmanship is top-notch. The enamel interior of the tub is flawless and the burnished and laquered exterior is a beautiful uniuque look I was not able to find anywhere else. They were even easy-going about switching out the Victorian faucet for Edwardian. I also purchesed matching lavatory faucets!
If you are looking to remodel a period bath - or if you just want a beautiful bathtub, please take a look at Penhaglion!
Saint Helena, CA
Tesh ( Penhaglion) and his team did a great job in creating the perfect claw bath tub for Boisset Family Estates . They are very professional & has a great eye in detail. They are so efficient and so personable in dealing with all kinds of questions. The delivery time came as promised and they did so well in making sure that the tubs came in perfect condition.
We certainly would recommend this company to all our friends & family..........
They are just awesome to work with...........So professional!!
Great job, Tesh!!
Los Gatos, CA
I got the Lanercost tub and looks as beautiful as the picture on the site. Customer service was excellent. Shipping was fast and packing was great. The tub was wrapped with bubble wrap and blanket. I highly recommend this vender:)))) Mojey, "Los Gatos, Ca"
Excellent service and product. I will be using their product in the master baths of the four homes I currently have under construction.
Kelly Weldon Design
New York, NY
The people at Penhaglion were friendly, professional and very knowledgeable in their field( which isn't always the case with companies). In my situation, I needed a very small free standing tub to fit my clients space. Being a designer, of course I wanted something special. They were able to advise me as to all my options, even those available through other companies, this is rare! The outcome was an absolutely gorgeous semi custom cast iron tub wrapped in a polished stainless skirt.
When my plumbers had a little trouble getting the installation correct the customer service was there with an easy fix - no hesitation , no- oh we can't help you - they were 100% in our corner to help!
I highly recommend Penhaglion, they are a first rate company with top standards across the board.
Kelly Weldon - Principal
Kelly Weldon Design
I ordered the Lanercost 72" claw foot tub from Penhaglion. I would highly recommend this company to anyone. They were professional, answered all my questions, and sent pictures as promised prior to delivery making sure I was completely satisfied. My tub is absolutely Stunning! A definite two thumbs up for Penhaglion and their staff.
As an interior designer, I want to find the best products at the best possible price. I am building a new home and found Penhaglion on Houzz. There tubs were outstanding and the prices were excellent. I was really amazed when the tub I ordered came in on time and was better than I expected. The workmanship on this tub is beautiful. It also so well packed. You will be happy if you get one from them.
Alexandra Angle Interior Design
New York, NY
I ordered a custom tub from Penhaglion and they were fabulous every step of the way. I needed a custom color and they matched to the color I requested. I was considering a different design than those offered on the website and they sent me a couple of ideas (I ended up going with one of their standard designs though the options were excellent). I was worried about the length of the tub and they took photos of someone 6' tall in the various size tubs. Everyone I dealt with was courteous and prompt from the start of the project and the tub arrived within a couple of weeks!
Manhattan Beach, CA
Hands down the best customer service, and by far the best tub at the best price? We purchased "The Cleeve" and it was even more fantastic in person! I was in awe when it arrived! Not only was it packaged so carefully, it was just beautiful!! Couldn't be happier!
Project Price: $1,000 - $9,999
We are building a log cabin and needed claw foot tubs that made a statement. Bill and James helped us in so many ways, they even custom designed a tub just for our master bathroom that is stunning! All our tubs are beautiful and top quality !! This is one of the best company's we have ever worked with! We will be sending pictures soon.
Miami Beach, FL
I purchased a bathtub for my new home from Penhaglion. This is my first home that I own and I wanted to make everything perfect. The Bardsey73 was the last piece of the puzzle I needed to make the master bathroom perfect. The tub is just awesome! I was referred to Penhaglion from a friend and I'm so glad she did. I was confused on which bathtub to buy since they all are so beautiful. Bill from Penhaglion helped me choice the right bathtub for my decor. The quality and service I received was simply amazing. I want to say thank you to them for everything they did to make my bathtub perfect for me.
Beverly Hills, CA
Amazing products. Outstanding customer service. Beautiful top quality cast iron tubs at really reasonable prices. We bought he Bridlington package. The finish on the outside of the tub and the tub itself are fabulous.
Las Vegas, NV
We used Penhaglion on a remodeling project in Miami. The bathtub was absolutely beautiful! The quality of the bathtub and faucet are superb. On top of that the service received was unmatched. They were always available to answer any question we had and went beyond what we expected. We believe we fell upon a hidden gem that we will be using in future projects!
The Woodlands, TX
We were doing a remodel and were looking for a wow factor in the master bathroom. After going through dozens of websites, and catalogs we came upon Penhaglion. They offered the exact look we were going for, and at a price far less than comparable packages elsewhere. On top of that, They couldn't have been more helpful when the plumber had questions about the rough in plumbing.
The tub and faucet showed up sooner than estimated and looks amazing. It appears to be of very high quality, and every bit as heavy as advertised! I would rate 5 stars, but because of delays on the project, we have yet to install the tub and faucet. Once that is done, and we can try it out, I will update. Service wise, this is 5 star all the way.